Testimonials on our website
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1-9 of 9 messages displayed
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9.
Alex W
+1
Our water heater stopped working, and Konstantin responded quickly and honestly from the start. He assessed the situation clearly, explained the options without pressure, and provided an unbeatable quote for both repair and replacement. After hearing his recommendations, we decided to go with a replacement rather than a repair, since the unit was about 10 years old. Another thing we really appreciated was the speed: they were able to come by on the same day, which made a stressful situation much easier to handle. The installation itself was handled with care and confidence, even though the space was tight. Other people had warned us that the setup would require additional effort, but they managed it efficiently and finished the work properly. Konstantin also took the time to share very helpful guidance regarding our dryer gas connector and our water valves, so we felt more informed about safe use and basic maintenance. Throughout the process, they were professional, attentive, and genuinely went above and beyond what we expected. Based on our experience, we can offer a fully unreserved recommendation. |
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8.
Jenny Q
+1
The pilot light on my hot water heater went out and, unfortunately, it would not reignite. I suspect it had reached the end of its service life, since it was almost 10 years old. To get things moving quickly, I reached out for help and obtained a couple of quotes. Emergency Plumbing came in at a lower price, and they were able to replace the unit immediately. In addition to the water heater issue, I also needed a small water pipe repaired that runs to my garage. That line had burst during the winter, so I wanted to make sure it was addressed right away to prevent any further damage or water loss. Konstantin was courteous from the start, very professional, and efficient throughout the visit. He completed both jobs in about an hour, which was a huge relief. Overall, the service was prompt, the work was handled well, and the communication made the process easy. I would highly recommend them, and I will be calling again for any future plumbing needs. |
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7.
Michael D
+1
Got a clogged leaking toilet on Sunday morning and was genuinely stressed, because everything was happening at once and I needed help fast. I called a few plumbers, but either I did not hear back or they immediately suggested a $200 service fee just to come out. At that point I was worried I would have to wait, or pay far more than I could justify. Then I found Emergency Plumbing on Yelp and reached out. Konstantin got back to me right away, asked the right questions, and provided a reasonable estimate without pressure. Best of all, they offered a two hour repair window the same day on Sunday, which felt like a real solution rather than another delay. The crew arrived on time, worked efficiently, and quickly addressed the problem. While I originally hoped it would be a simple fix, it turned out the main sewer line was clogged about 30 feet down the pipe. Even with that complication, they stayed focused on solving the root cause, and the toilet was back to normal. I am truly grateful to Konstantin and the team at Emergency Plumbing for being responsive, professional, and dependable when I needed them most. Thank you again! |
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6.
KB
+1
My water heater decided to go out on me on a Saturday. To make things more stressful, my usual plumber had retired a couple of years ago, so I was forced to start from scratch and find a new go-to person. I spent time reading reviews, comparing recommendations, and price shopping to make sure I was getting both quality and a fair rate. After narrowing it down, I reached out and Konstantin came out on a Sunday morning to handle my replacement. From the moment he arrived, he felt professional and prepared. He wore boot covers right away, which immediately told me he respected my home. He was also courteous and straightforward, taking the time to address the situation without making it more complicated than it already was. Once the work was done, he cleaned up thoroughly and left the area looking better than it was when he came in—no mess, no lingering debris, just a careful job from start to finish. What really sealed it for me was the overall value. Not only did he get the replacement taken care of on a weekend, but his pricing was also the best of everything I had found while comparing options. I went through the usual process of checking reviews and prices, and the result was clear: I have found my new go-to plumber. |
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5.
Jessica C
+1
Sent out a request for a plumber to fix an exterior hose connection, and by noon the very next day Emergency Plumbing had the issue resolved. From the beginning, they made the process simple and straightforward. Communication was easy and responsive, so there was no waiting around wondering what was happening or when the problem would be addressed. One of the things that stood out was how they handled the quote. They provided the estimate through Yelp, which felt refreshing compared with other plumbers who often require you to pay a $50 service call just to get an estimate. Knowing the cost upfront made it easier to move forward with confidence. The actual repair was just as efficient as the scheduling. The fix was quick, the solution was clear, and everything seemed handled with care. Payment was also a breeze, with a smooth, hassle-free experience from start to finish. I would recommend this business to anyone who needs plumbing help, especially for situations that need attention quickly. I would definitely use them again if necessary—although I’m hoping not to have to anytime soon! |
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4.
Karen R
+1
Excellent response time by Konstantin. Martin arrived on time to handle drain backups affecting both the laundry and the kitchen sink. From the start, he stayed focused and professional, and he also took the time to assess where the issue was coming from. He identified the problem within the laundry area and then moved quickly to clear the blockage, restoring proper drainage without unnecessary delay. Throughout the visit, Martin was very personable as well as professional, which made the whole situation feel under control right away. I also appreciated that the price was fair, especially given how quickly everything was addressed. I've lived in my home for 30 years and have used many plumbers over time, so I know what good service looks like. Based on this experience, I highly recommend Emergency Plumbing, and I will definitely call them again next time. |
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3.
Emily K
+1
Emergency plumbing installed our toilets in three of our bathrooms, and the whole process felt smooth from start to finish. They arrived prepared, got right to work, and took the time to explain what they were doing as they went. Even better, they pointed out a few things we hadn't noticed about a pipe that had been leaking. It was genuinely helpful to have their eyes on the details, and it gave us confidence that everything was set up correctly. |
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2.
Alissa A
+1
I just want to give another shout out to Konstantin and his team. We have had more plumbing issues than expected in our home since we bought it 1 1/2 years ago and he is now on speed dial for us. He always responds immediately and makes himself available as soon as possible. I truly cannot recommend his company enough. Incredibly professional and worth every penny. |
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1.
David D
+1
Great work and great pricing. Fair honest and up front. I've called Konstantin first for my water spigot breaking. He cut out the pipe and installed a shut off valve the next day. Second; my water heater went out on a weekend. His guy came in and swapped it out quickly and made it so we could have warm showers for work the next day and the pricing was fantastic, plus they hauled away the old one. Last night my drain backed up during a laundry cycle. He came out today and hydrojetted my sewer line and showed me video before and after of how many roots had invaded my clay pipes. I would 100% recommend emergency plumbing for any job! It's worth every penny to find a good honest person so if your looking for a new plumber, this is the one! |
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