Konstantin Knight
Owner of Emergency Plumbing
I'm truly excited to share with you what inspired me to start this plumbing business. Looking back, it feels like the journey began long before I ever turned it into a career. I've always had a deep fascination for how everyday things work. I enjoy taking problems apart and understanding the inner logic behind systems, especially when there's a clear cause and a solution waiting to be found.
Over time, plumbing stood out to me more than anything else. There's something uniquely compelling about the intricate network of pipes, fittings, and valves, all working together to keep water flowing the way it should. But it wasn't only the technical side that pulled me in. I was also drawn to the real-world impact. Plumbing supports daily life in ways we often don't think about until something goes wrong—clean water for drinking and cooking, comfortable showers that just work, and drainage systems that keep homes healthy and functional. I realized that becoming a plumber would let me play a direct role in keeping these essentials running smoothly. Even more than that, what inspired me most was the opportunity to help others, especially when they need it most.
Plumbing problems rarely happen at convenient times. A leak can appear out of nowhere, a clog can interrupt daily routines, or a malfunction can create stress and uncertainty. That's exactly why I wanted to be the kind of person who shows up ready to assess the situation, move quickly, and get things back to normal. When customers see progress—when the water starts flowing correctly again or the problem is resolved with confidence—the relief and gratitude are hard to put into words. Those moments became a driving force for me. And beyond fixing the immediate issue, I discovered that great service is also about communication, patience, and earning trust. Building strong relationships with my clients has become just as meaningful to me as the technical work itself.
For me, reliable service isn't enough—it has to come with consistent quality and genuine respect. Treating each customer with professionalism, listening carefully to what they're experiencing, and working with care from start to finish is the cornerstone of how I run my business. I genuinely value the responsibility that comes with entering someone's home or business, and I take pride in doing the job right the first time. The satisfaction of knowing I've made a positive difference in someone's life is something I don't take for granted. It's also one of the reasons I'm excited about this industry, because plumbing doesn't stand still. It continues to grow, improve, and embrace new ideas.
What keeps me motivated is the way the field evolves over time. New technologies and eco-friendly solutions continue to be developed, and that progress excites me because it opens the door to better, more efficient outcomes. Staying current with industry trends and refining my techniques helps me serve customers with the best solutions available, based on what the job actually requires. Whether someone is dealing with a minor issue or a more disruptive problem, I want to be prepared with knowledge and the right approach. Starting this plumbing business, or being part of it, has never felt like simply chasing a job title. It's about pursuing a genuine passion—and turning it into service for others. At its core, this profession brings together technical expertise, smart problem-solving, and a sincere commitment to customer satisfaction. I take that responsibility seriously, and I'm motivated to keep earning the trust of the people I serve.
Nick Daniels
Vlad Knight
Martin McIntosh
Vladimir Melnikov
IT Technician, Web Developer & IT Administrator
Vladimir oversees the company’s digital infrastructure, website development, technical systems, and IT administration. He manages online functionality, system integration, internal technical support, and ongoing improvements to Smart Housing Systems Inc. web presence and digital operations.
Experienced, Licensed & Background-Checked Plumbing Experts
Behind every successful plumbing repair, boiler overhaul, and emergency water extraction is a team of dedicated, highly trained professionals. At Emergency Plumbing Services, we don't dispatch subcontractors — we send licensed, insured, and background-checked technicians equipped with state-of-the-art diagnostic tools. Call us anytime at (224) 754-1984 to speak directly with our team.
State-Licensed Master Plumbers: Fully certified by the State of Illinois to handle complex residential, commercial, and municipal plumbing infrastructure.
IICRC-Certified Restoration Specialists: Trained in advanced water damage extraction, structural drying, and biohazard sewage remediation protocols.
EPA & NATE Certified HVAC Technicians: Specialized in high-efficiency hydronic boilers, radiant heating, and central cooling systems.
Continuous Professional Training: Regular internal workshops on modern plumbing codes, PEX-a technology, hydro-jetting, and camera inspection tools.
Clean, Respectful & Uniformed Staff: We treat your home like our own — wearing protective shoe covers, using drop cloths, and maintaining a clean work environment.
Our Technical Divisions & Qualifications
Our multidisciplinary team is structured to resolve any emergency plumbing or climate system challenge across Chicagoland:
Team Division Qualifications & Certifications Key Areas of Expertise Emergency Plumbing Specialists Licensed Illinois Plumbers, Backflow Certified. Sewer camera inspections, burst pipes, drain rodding, sump pumps. Boiler & Hydronic Engineers EPA-Certified, Factory-Trained (Navien, Weil-McLain). Steam/hot water boilers, radiant floor loops, zone valve manifolds. Restoration & Cleanup Crew IICRC Water Damage & Mold Remediation Certified. High-volume water extraction, LGR dehumidification, sanitization. Handyman & General Repairs Insured Craftsmen, Multi-Trade Certified. Fixture mounting, drywall patching, cabinet/door repairs, caulking.
Why Chicagoland Homeowners Trust Our Team
We believe that technical competence must go hand-in-hand with integrity and outstanding customer service:
Transparent, Upfront Pricing: No hidden fees or unexpected charges. Our team provides clear written estimates before any work begins.
24/7 Rapid Emergency Response: Our technicians are strategically located across Northwest Chicagoland suburbs to guarantee fast arrival times.
Fully Stocked "Mobile Warehouses": Our service vans carry hundreds of OEM parts, copper fittings, PEX lines, and pumps for single-visit repairs.
100% Satisfaction Guarantee: We back our workmanship and installed materials with industry-leading warranties for your peace of mind.
How Our Team Handles Your Service Call
24/7 Dispatch & Phone Consultation: Speak directly with an experienced technician who will guide you on shutting off main water lines if necessary.
On-Site Diagnostic & Camera Audit: Arriving on time, assessing the situation using non-invasive tools, and explaining the exact repair options.
Upfront Estimate & Execution: Providing a clear, flat-rate quote and executing the repair using code-compliant materials and techniques.
Quality Check & Final Clean-Up: Testing system pressure, inspecting the work area, and cleaning up thoroughly before leaving.
Frequently Asked Questions: Our Team & Credentials
Q: Are all of your plumbers licensed and insured in Illinois?
A: Yes. Every plumber on our team holds an active Illinois plumbing license, and our business carries full general liability and workers' compensation insurance.
Q: Are your technicians background-checked and drug-tested?
A: Absolutely. For your safety and peace of mind, all team members undergo rigorous background checks and routine drug screenings.
Q: Do your plumbers work on weekends and holidays?
A: Yes. We maintain an active emergency response team on call 24 hours a day, 7 days a week, 365 days a year.
Q: What areas does your team serve?
A: Our team serves Buffalo Grove, Highland Park, Glenview, Northbrook, Deerfield, Wheeling, Arlington Heights, and surrounding Chicagoland suburbs.
